QUALITY APPROACH

EXCELLENCE IN THE SERVICE OF YOUR HEALTH

At Pôle Hospitalier International Echifa, we place quality of care, patient safety, and patient satisfaction at the heart of our mission. Every day, we are committed to delivering high-level services in accordance with national and international standards.

A STRUCTURED AND CONTINUOUS QUALITY APPROACH

Our quality approach is based on continuous improvement of medical practices, care organization, and patient reception. To achieve this, we have implemented:

• A Quality and Risk Management Steering Committee, responsible for supervising the implementation of quality actions and ensuring follow-up.
• A Quality Coordinator, dedicated to coordinating processes, staff training, and promoting a quality culture.

CARE SAFETY: AN ABSOLUTE PRIORITY

To ensure the safety of patients and staff, we apply strict procedures:

• Management of infectious and environmental risks
• Traceability of medical acts and products
• Continuous training for medical and paramedical teams
• Reporting and analysis of adverse events
• Internal audits and regular evaluations of professional practices

INVOLVEMENT OF ALL

Quality is everyone's responsibility. Every member of our team is an active participant in the quality process and contributes to achieving our goals:

• Providing safe, personalized, and effective care
• Ensuring a humane, respectful, and compassionate reception
• Maintaining transparent and reliable communication with the patient
• Promoting listening and satisfaction for patients and their families

TOWARDS EXCELLENCE

Our goal is clear: to become a regional and international reference in hospital quality. That is why we invest in innovation, training, certification, and continuous improvement of our services.

At Pôle Hospitalier International Echifa, we make quality a daily commitment.
Because you deserve excellence.